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When patients have treatment planned during their consultations but don’t get their treatment done, it causes many problems in a dental practice, from worsening treatment results to limiting production opportunities for the dentist. Increasing patient acceptance ratios (the percentage of total treatments prescribed compared to the number completed) not only improves patient outcomes but also makes it easier to maintain a full schedule — and a profitable dental practice.
Three Major Reasons Why Patients Don’t Follow-Through
Improving Patient Follow-Through Provide Comprehensive Treatment Explanations Choose effective language when counseling patients. Use terms patients can relate to, and emphasize the risks associated with postponing treatment. Encourage the dental staff to take their time when discussing patient concerns. Talk nervous patients through the entire treatment process, and always give openings for patients to ask their own questions. Follow Up with Patients Proactively contacting patients helps them understand the importance of the treatment and shows that the dentist really cares. Additionally, reaching out to unscheduled patients demonstrates reliability and professionalism, increasing their confidence in the care they’ll receive. Additionally, following-up on unscheduled treatment can help fill gaps in the dentist’s schedule, improving efficiency and revenue. Offer Financing Options Endodontic treatment can cost a pretty penny, which can cause financial difficulty. But with managing dental insurance companies, dental claims, patient statements, and offering in-house financing can feel like too much work for a dental practice. But they don't have to figure out financing options alone! SB Dental Solutions will bill patient portions, manage patient payment installments, and offer additional repayment options. These options often enable patients to complete otherwise cost-prohibitive procedures, which benefits both the patient and the dentist.
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The American Dental Association gives specific definitions for various procedures, which dentists must follow when billing dental procedures. One of the most narrowly defined procedures is a core buildup. The circumstances in which dentists are allowed to report core buildups are laid out in great detail here but can be summarized into three major categories.
Red Light Non-negotiable billing errors that could trigger an audit or nullify your contract with an insurer in addition to non-payment include:
Yellow Light Practices which insurance companies may not cover or may require additional justification such as:
Green Light Dental Billing Best Practices to Ensure Reimbursement:
If the above guidelines seem confusing, our specialized endodontic dental billing professionals can help. Give SB Dental Billing Solutions a call to find out more. |
AuthorSB Dental Solution Archives
April 2025
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