The SB Dental Solution Dental Billing Service ensures proper electronic claims and electronic attachment submission, accurate posting of all EOB credits and adjustments to patient ledgers, investigation and appeal questionable denied claims in a timely manner, appeal claims with proven appeal narratives that will work for the most difficult circumstances, and report to you regularly with daily progress reports.
claims will be paid faster.
We will solve your
You will collect
Monthly Service Fees are Starting at $1500.00
Dental Insurance Billing
Our primary goal is to assist your office in collecting all insurance money that is rightfully owed to you. This requires us to be involved in every aspect of your insurance claims processing. Our achievable goal is to ensure that your over ninety (90) days insurance account balances are minimal.
Patient Portion Account Receivable
Our primary goal is to help your staff collect at the time of service. We will actively verify all patient balances and contact the patient multiple times with requests for prompt payment.
Our primary goal is to help you manage you business . We will negotiate the fee with insurance company, update fee schedule, credentialing, training , consulting.
SB DENTAL SOLUTION
Why Should I outsource my billing?
Is your dental practice experiencing a low collections rate or low morale due to overworked staff? As the practice owner, you may recognize things need to change but feel stuck and don’t know where to begin.
There are common signs to look out for that indicate your dental practice could benefit from outsourcing, including
1. When phone calls with insurance companies (to get a breakdown of a patient’s benefits) are taking up too much time from your dental staff. Lengthily phone calls can take away valuable time with patients and can negatively impact your business. If patient interactions are suffering, it’s time to outsource your eligibility so your front office staff can focus on what matters most.
2. When the dental office manager says, she can’t get all her work done or refuses to take a lunch break and works overtime. This is a sign you need a second pair of eyes on your dental office’s books. The office manager is overworked and likely experiencing burnout, which increases the likelihood of her finding a new place of employment and leaving your dental practice in a bad spot. Outsourcing billing will allow your business operations freedom and not dependent on one person.
3. When there is a big stack of EOBs that haven’t been posted or monthly production is taking longer than 30 days. There should always be less than a month’s production on the books for the said month. If it has been over 90 days old, you need to outsource.
4.When your over-the-counter payments are not being collected by the front office staff because of competing demands (eligibility checking and billing). If these over-the-counter collections aren’t happening, it’s time to outsource.
5.When you know you need a staffing change but are afraid to act because your business hinges on your existing employees.
An effective, non-invasive solution of outsourcing billing and insurance eligibility to experts can help your dental practice thrive with satisfied patients, content staff, and increased monthly production.
For Detail contact SB Dental Solutions At (888) 808-8022 / firstname.lastname@example.org
Rejection or denial, two different issues but both mean “no payment” for insurance claims.
Many times claims are rejected when they reach the clearinghouse because the information does not reflect what the insurance company has on file for the patient. For instance something as simple as gender can trigger a rejection. Most dental software have a default of male gender and it must be changed to reflect the female gender of the patient. Many errors that cause rejections come from the operator or front office person entering the patient information in the patient’s screen which is what populates the insurance claim. This is not just eclaims but paper claims which take a lot longer to hear about because of the slow mailing process. You may not hear about a paper mailed claim rejection for weeks.
Denied claims have been processed by the payer and deemed ineligible for payment due to one or several reasons such as but not limited to missing information such as radiographs, periodontal charting, narratives and diagnostic codes or incorrect CDT codes, or it could be denied due to policy limitations in the contract with the insurance company or frequency limitations on the plan. There are a lot of reasons and it takes time and training to be able to spot the somewhat vague denial verbiage that the insurance company sends back on the EOB. Learning how to file “clean claims” is necessary to ensure cash flow.
SB DENTAL SOLUTION