Services​

Dental Insurance Billing

• All insurance payments & insurance contract adjustments are posted to the patient ledgers accurately & timely
• All paid claims are closed and denied claims immediately appealed
• All narratives used on denied claims are proven to work in most situations
• All procedures not attached to insurance claims are corrected daily

• All primary & secondary claims are sent daily electronically
• Electronic attachments are sent for all insurance companies that receive them
• Correction of missing information in patient family files that can deny a claim

• The insurance aging report is analyzed and worked daily
• Daily (if desired), weekly, and monthly reports are emailed with summaries of all of our collection efforts
• Our achievable goal is to ensure that your over 90 days insurance account balances are zero

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Patient Portion Account Receivable

• Patient aging ledgers are audited against EOBs for accuracy
• Payments with verified outstanding patient accounts receivable balances are sent three customized letters requesting payment as directed by your staff
• Patients that ignore letter requests receive three phone calls requesting payment

• Uncollectible accounts are properly removed from outstanding patient accounts receivable balances
• Patient focused consultation is available for a nominal fee to assist your staff in answering patient questions

• Statements are mailed electronically on a regular basis
• Daily (if desired), weekly, and monthly accountability reports show the number of phone calls, number of letters sent, collection ratios, current patient accounts receivable balances, patients that left your practice without paying their co-pay, and other pertinent information to assist you in managing your practice.

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Additional Services

• Credentialing
• Fee Schedule Negotiations
• Fee Schedule Entering
• Consulting – Business
• Consulting – Insurance Based
• Training

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