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3 Common Dental Billing Mistakes and How to Avoid Them

3/15/2023

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         Correct dental billing enables dental offices to receive proper compensation, but many hard-working dental practices struggle with simple mistakes. Even the smallest errors can lead to an automatic claim denial until corrected. Furthermore, inaccurate dental billing not only harms the dentist’s bottom line, but it also harms patients if they’re charged incorrectly.   Thankfully, there is an easy solution. Outsourcing the dental billing process to a team of dedicated professionals improves precision and efficiency and saves dental offices valuable time and energy. But accurate billing begins with the dental practice itself. To get the best results from outsourcing to SB Dental Solutions Dental Billing Company, look out for these common mistakes:  

       1. Missing Dental Billing Information

    Dental insurance companies require everything on a claim to match their records. Unfortunately, hard-working dental staff may forget to enter a piece of required information into a patient’s file. However, a good dental billing advocate like SB Dental Billing Solutions can help. We transfer patient data electronically, regularly update billing information, and communicate directly between dental insurance companies and dental practices to ensure we have the necessary information.

        2. Record Discrepancies

     On the other hand, the staff may enter incorrect patient information rather than simply skipping a required field. This could include misspelling the name of a patient or policyholder, recording the wrong date of birth, or using an outdated billing address. Just like with missing information, insurers will also deny claims with mismatched records. That’s another reason why SB Dental Billing Solution will confirm all pertinent patient details, which helps prevent denials.

        3. Inaccurate Dental Coding

     Additionally, billing incorrect codes can lead to denied claims if the procedure code doesn't match the diagnosis or if there's insufficient evidence justifying a specific service. Coding errors can also result in overcharging patients, which damages the dentist’s patient relationships and reputation. The primary way to avoid this error is by keeping detailed clinical notes and accurate chart files. Also, dental insurance companies may require a narrative to explain certain treatments. Our billing service offers proven narratives that facilitate reimbursement for those claims.  

SB Dental Solutions Can Help! We examine each claim before submission to prevent clerical issues that cause denials. We then submit claims with all of the proper attachments, including pictures, diagnoses, and x-rays. With our help, dentists see fewer rejections and faster payments, which not only saves the practice time and labor but often increases overall revenue as well.

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